Help with Search courses

Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge! 
The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

OBJECTIVES

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM live cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company
  • Understand how to customize KM definitions
  • Identify the steps to implementing KM in your organization
  • Identify tips for success
  • Understand the advance topics in KM

COURSE OUTLINE

  • Module One: Getting Started
  • Module Two: Understanding Knowledge Management
  • Module Three: Dos and Don’ts 
  • Module Four: The Knowledge Management Life Cycle 
  • Module Five: The New Knowledge Management Paradigm 
  • Module Six: Knowledge Management Models  
  • Module Seven: Building a Knowledge Management Rationale 
  • Module Eight: Customizing Knowledge Management Definitions 
  • Module Nine: Implementing Knowledge Management in Your Organization  
  • Module Ten: Tips for Success  
  • Module Eleven: Advance Topics  
  • Module Twelve: Wrapping Up 
Access Duration: 1 Month
MCPEP: 5 Credit Points
Course Fee: N36,000


Facilitator:

Lean Process And Six Sigma

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.
Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

OBJECTIVES

  • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization.
  • Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
  • Describe the key dimensions of quality – product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem

COURSE OUTLINE

  • Module One: Getting Started
  • Module Two: Understanding Lean
  • Module Three: Liker’s Toyota Way
  • Module Four: The TPS House  
  • Module Five: The Five Principles of Lean Business
  • Module Six: The First Improvement Concept (Value)
  • Module Seven: The Second Improvement Concept (Waste)
  • Module Eight: The Third Improvement Concept (Variation)  
  • Module Nine: The Fourth Improvement Concept (Complexity) 
  • Module Ten: The Fifth Improvement Concept (Continuous Improvement)
  • Module Eleven: Review Questions
  • Module Twelve: Wrapping Up
Access Duration: 1 Month
MCPEP: 5 Credit Points
Course Fee:   N36,000


Facilitator:

Project Management

In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size. 
The Project Management workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day. Working with project planning documents, such as needs assessments, risk management plan, and a communication plan will provide benefits throughout your organization.
 
OBJECTIVES:

  • Define projects, project management, and project managers
  • Identify the five process groups and nine knowledge areas as defined by the PMI
  • Describe the triple constraint
  • Perform a project needs assessment and write goals, requirements, and deliverables
  • Create key project documents.
  • Build a project schedule by estimating time, costs, and resources
  • Understand and use the work breakdown structure
  • Create project planning documents, such as a schedule, risk management plan, and communication plan
  • Use planning tools, including the Gantt chart, network diagram, and RACI chart
  • Establish and use baselines
  • Monitor and maintain the project 
  • Perform basic management tasks, including leading status meetings and ensuring all documents are complete at the end of the project
 
COURSE OUTLINE
  • Module One: Getting Started
  • Module Two: Key Concepts (I)
  • Module Three: Key Concepts (II)
  • Module Four: Initiation (I)
  • Module Five: Initiation (II)
  • Module Six: Planning (I)
  • Module Seven: Planning (II)
  • Module Eight: Planning Tools
  • Module Nine: Executing the Project
  • Module Ten: Maintaining and Controlling the Project
  • Module Eleven: Closing Out
  • Module Twelve: Wrapping Up
Access Duration: 1 Month
MCPEP: 5 Credit Points
Course Fee: N36,000



Facilitator: